Privacy Policy

1. Introduction

At WhizClub ("we", "us", "our", or "the Platform"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By using our Platform, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

We collect several types of information from and about users of our Platform:

2.1 Personal Information

When you register for an account or use our services, we may collect:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information (educational background, goals)
• Payment information (processed securely through third-party gateways)
• Date of birth and gender (for demographic purposes)

2.2 Usage Information

We automatically collect information about your use of the Platform:

• Pages visited and time spent on each page
• Courses accessed and progress tracking
• Test scores and performance analytics
• Device information and browser type
• IP address and location data
• Cookies and tracking technologies

2.3 Communication Information

We may collect information when you communicate with us:

• Support tickets and inquiries
• Feedback and survey responses
• Social media interactions

3. How We Use Your Information

We use the information we collect for various purposes:

• Service Delivery: To provide, maintain, and improve our educational services and platform functionality
• Account Management: To create and manage your account, process transactions, and provide customer support
• Personalization: To customize your learning experience and recommend relevant content
• Progress Tracking: To monitor your performance, track progress, and generate analytics
• Communication: To send you updates, notifications, important announcements, and promotional materials
• Analytics: To analyze usage patterns, improve our services, and conduct research
• Security: To detect, prevent, and address fraud, security issues, and potential violations
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating the Platform (e.g., payment processors, cloud hosting, analytics)
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where user information may be transferred
• Legal Requirements: When required by law, court order, or government regulation
• Safety and Security: To protect the rights, property, or safety of WhizClub, users, or others
• With Your Consent: When you explicitly consent to sharing your information

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for the Platform to function properly
• Analytics Cookies: Help us understand how users interact with the Platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. However, disabling certain cookies may impact Platform functionality.

6. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure password hashing and storage
• Regular security audits and assessments
• Access controls and authentication mechanisms
• Data backup and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Support business operations

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at whizopedia07@gmail.com. We will respond to your request within 30 days.

9. Third-Party Links

Our Platform may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete the information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. By using our Platform, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Your continued use of the Platform after changes become effective constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Andhra Pradesh, India.